About 5 minutes, online. A licensed provider takes it from there.
Last updated August 11, 2026
Effective date: August 24, 2026 · HTV USA, Inc. d/b/a Prio One
Some states give "consumer health data" — information that identifies your past, present or future health status — extra protection. This policy explains how we handle that data. It supplements our Privacy Policy; where state law gives you stronger rights, those rights win.
Your health questionnaire answers · insurance information · prescription, order and delivery status · identity data used to link you to your care (name, contact details, ID verification) · health-related website interactions (for example starting or completing the questionnaire), collected only per our Cookie Notice.
Solely to provide the program you asked for: connecting you with a clinician, coordinating your prescription and delivery with the pharmacy you chose, supporting you, and meeting legal obligations. We collect nothing beyond what the program needs.
Only the parties in your care — our partner Populus Health Technologies, your clinician and their practice, and your chosen pharmacy — plus the service providers that run our secured systems under contract. We do not sell consumer health data, we do not share it with advertising platforms, and Exeltis never receives data that identifies you. No third party may use it for its own purposes.
You can ask us to confirm what consumer health data we hold, receive a copy, have it corrected or deleted, and withdraw any consent you gave — at privacy@prio-one.com. We respond within the legally required timelines, we don't discriminate against you for using your rights, and if we decline a request you can appeal by replying to our decision; if the appeal fails you may contact your state attorney general. Note that health records held by your clinician or pharmacy are governed by their own legal obligations (including HIPAA) — we will point your request to the right party.
Material changes are announced before they apply. Contact: privacy@prio-one.com · HTV USA, Inc. d/b/a Prio One, 25 Kent Avenue, Brooklyn, NY 11249.